Tended Ground

Cancellation Policy

At Bee Alchemy with Bails, clarity, alignment, and mutual respect are key to ensuring our work together is smooth and impactful. Here’s everything you need to know before booking a session with me. All sessions must be booked at least 48 hours in advance to allow time for preparation and alignment. My working hours are from 10am-1pm EST Tuesday - Friday, with additional evening hours on Thursdays on weekdays. Weekend availability is limited and may be arranged by special request. If you need to reschedule your session, you can do so up to 24 hours before the scheduled time without any additional charge. Cancellations made less than 24 hours before your session are non-refundable but may be rescheduled one time as a courtesy. If you do not show up for your session, it will not be refunded or rescheduled unless there’s an emergency, and you communicate with me within 24 hours. To secure your session, full payment is required upfront. Payments are non-refundable but can be credited toward another session if the rescheduling policy is followed. Payment plans are available for select services, and we can discuss this during your inquiry. For strategy sessions, you’ll receive a pre-session questionnaire that must be completed at least 48 hours before our scheduled time. This ensures we can dive deep and make the most of your session. For ongoing partnerships, you’ll be guided through onboarding, including access to your custom Trello board and detailed instructions to set us up for success. After booking, you’ll receive a confirmation email with all the session details, any preparation instructions, and the session link. If you need to reach me before your session, you can email me at bailey@beealchemywithbails.com or DM me on Instagram @beealchemywithbails. I’ll respond within 24 hours during my business hours. In the rare case that I need to decline or terminate a booking due to misalignment with my values or services, a full refund will be provided. All services are final sale, as they are tailored specifically to meet your needs. This policy is designed to ensure we have a seamless and productive experience together. By booking, you agree to these terms.